The Platinum 2 Kuala Lumpur by Heim ( Rooftop Infinity Pool + 10Mins Walk to KLCC ) ★★★★★

Pengguna Tetamu

Keluarga · Premier 3-Bedroom Suite【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-06-01

9.5

環境優美，游泳時還可以邊遊邊看漂亮的風景，工作人員的態度好待人也非常親切，屋內乾淨而且還舒服，整體來説都好。

Pengguna Tetamu

Keluarga · High-Zone Classic 2-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2025-12-27

1

誰錢多誰定這家酒店。冤大頭啊，住酒店這麼多年了真的頭一次遇到這麼牛的公寓酒店。烏泱泱的大廳。感覺一千個人頭在晃動。櫃枱就一個人辦理，找櫃枱還得到處問，其他櫃枱是不同公寓管理公司的，一不小心你就排錯隊了還得重來。排隊排死你。不能提前入住可以理解，三點入住吧。排隊排你半天。住進房間四點半了。房子是新，房內衞生太堪憂。地毯多臟看圖片。地板磚也是到處都是沒處理乾淨的痕跡，床品感覺有一股不是正規熨燙店出來的標準，一股味道，懂的都懂。這是2025年開的啊，再過半年估計都廢了。所謂的加了一個管家，就是你提什麼投訴，他們就是回你一個Noted。意思是你愛住不住，根本不在乎你説啥和反饋啥。主打一個我不缺客户的態度。門口打車還要排隊。我真的第一次入住體驗這麼糟糕。給一顆星我都嫌多。

Pengguna Tetamu

Pasangan · High-Zone Classic 2-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2025-12-16

10

樓層高，空氣好，風景美，房間大，離主要景點都很近，陽台就能看見甜筒和大哥大，還有雙子塔，性價比太高了

Pengguna Tetamu

Melancong bersama rakan · Deluxe 2-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2025-12-22

9

陽台可以看得到吉隆坡塔，公寓很乾凈，就是前台服務跟不上，辦理入住太困難了，我們提前一個小時到的公寓前台，鬧哄哄的，沒有人搭理我們。

Pengguna Tanpa Nama

Keluarga · Family 2-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-01-06

10

Sangat menarik

Pengguna Tetamu

Keluarga · Family 2-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-02-10

2

各方面都很差，一次很不好的體驗，3天一直沒人打掃房間，叫人也不去，毛巾很老舊，連浴袍都沒有.交了按金前台給我們一張拍了煙頭的照片，我們根本不吸煙.想不退按金，給了好評才給退，好評全是這麼要出來的.一棟樓裏好幾家酒店，很亂，體驗感很差.

Pengguna Tanpa Nama

Keluarga · Deluxe 2-Bedroom Suite·City View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-08-18

8.5

Family trip to KL The hotel has good location Shared counter and lobby with two more hotel is new to me. But apartment style allow us to have more space for the kids We don’t need to share a small hotel room or struggle to book twin hotel rooms. The rooftop pool is their selling point so it’s always crowed.

Ang Su Ying

Keluarga · 2-Bedroom Suite【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-06-17

10

Clear check in instructions. Nice team, nice stay and good management. Swimming pool with very wonderful KLCC and KL tower view.

harrylcf

Keluarga · High-Zone Premium 2-Bedroom Suite·Petronas TwinTower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-06-17

9

Fantastic views of KLCC and KL tower from the rooftop pool and our room. We got a spacious apartment with two rooms, equipped with fridge and washer. Parking a little bit tricky to get to the first time but once you know where to turn it’s ok.

Geeniey

Pasangan · Deluxe 1-Bedroom Suite·Balcony Tower View【LivingRoom | Washer/Dryer | Fridge | Kitchen | Parking】 · 2026-07-06

6

Overall, this was one of the most frustrating hotel stays I've ever experienced. The accommodation itself is acceptable, but the overall guest environment completely ruined the experience. Unfortunately, the property seems to attract a particular style of group travel where volume is considered normal, queues are apparently optional, elevator buttons are treated like piano keys, and common spaces become personal photo studios. If you've travelled enough, you'll probably recognise exactly the kind of atmosphere I'm referring to. The infinity pool was especially disappointing. Even after it had officially closed, many guests continued their photo sessions and ignored repeated requests from security to leave. The area became so overcrowded that it was impossible to enjoy. To make matters wo